Bluetooth Is Paired But It Is Not Connected: Windows
Bluetooth is a convenient way to connect external devices to your computer. But theres a common problem that affects some Windows systems. If your Bluetooth is paired but is not connected on Windows, there are a few things you can try in order to find a solution.
We will start with the simplest fixes and progressively move on to the more complicated solutions.
Is Your Bluetooth Device Discoverable
A common Bluetooth problem is that the device youre attempting to pair doesnt show up in the list when your phone searches. Its usually because the devices own Bluetooth is switched off, or isnt in pairing mode.
Check the user manual to find out how to make it discoverable by turning on pairing mode. With some headphones, its a case of holding the power button down for longer, but with other devices theres a dedicated Bluetooth button.
Some of the most frustrating devices have to be completely reset before theyll be discoverable again.
How To Fix Bluetooth Device Not Connecting
Many people use Bluetooth technology on a daily basis. As for those users, they cannot go on through their daily tasks without using peripherals connected by Bluetooth. However, what if Bluetooth does not discover devices?
Before we discuss how to fix the Bluetooth not recognizing devices issue on Windows 10, it is best that we discuss scenarios related to the problem. This way, you will get a better understanding of how to deal with it.
- Bluetooth not working on Windows 10 Many users reported that they could not get Bluetooth to work on their computer. The best way to fix this is to reinstall the Bluetooth device and update its driver.
- Bluetooth not recognizing or detecting devices on Windows 10 If you encounter this issue, you should restart Bluetooth Support Service and check if that fixes the issue.
- Bluetooth not finding headphones or keyboard This issue can happen with different devices. To fix it, make sure that you are pairing the device properly with your computer.
- Bluetooth not connecting If Bluetooth does not seem to connect, the problem has probably something to do with your Wi-Fi. In some devices, the Bluetooth and Wi-Fi are contained in a single card. This can be resolved by temporarily disabling the Wi-Fi.
- Bluetooth does not discover devices After an upgrade to Windows 10, you will possibly encounter this issue. However, you will be able to resolve this by running the Hardware and Devices troubleshooter.
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Get Away From Potential Sources Of Interference
Bluetooth uses radio frequencies to communicate between devices. Unfortunately, other things also use radio frequencies to talk to each other.
Get your devices away from potential sources of interference like wireless routers, microwaves, poorly shielded electronics cables and even garage door openers, then see if youre able to pair them up.
Ways To Fix Bluetooth Not Working On Android Issue
Is your Android smartphone is having trouble connecting to Bluetooth devices? Before you start wondering what has happened to your earphones or speakers, you should try checking out some basic fixes on your phone. Also, make sure to check the battery of your Bluetooth device. Weve listed here five ways and one bonus tip to fix Bluetooth not working on the Android issue.
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Can Bluetooth And Wi
Yes. Although both Bluetooth and Wi-Fi operate at the same frequency range , Bluetooth wireless technology comes with a feature called frequency hopping. This technology allows it to switch frequencies if conflict arises in the same frequency band. This means you wont have to experience constant connectivity loss.
We recommend that you always use your Wi-Fi in the 5 GHz band. This way you will never have to experience any interference between your Wi-Fi and Bluetooth connectivity.
Is Your Phone Discoverable
Even if Bluetooth is turned on, your phone itself might not be discoverable. This means that a Bluetooth device you havent yet paired cannot see your phone.
To make it visible to other devices, open the main Bluetooth settings. On Android, phones remain discoverable so long as you stay on that screen.
On an iPhone, your phone will be discoverable when Bluetooth is turned on. It will search for Bluetooth devices available for pairing when you go to Settings > Bluetooth.
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If You Can’t Connect To One Of These Devices
To get help pairing a Bluetooth accessorylike a wireless keyboardto your iOS or iPadOS device, try these steps:
How To Improve Bluetooth Signal Reliability
For many people who have reached out to Wirecutter, the problem is not that their Bluetooth headphones wont pair with their computer, which seems to be less of an issue with newer Bluetooth devices. Its that, after pairing the headphones, people experience a lot of signal interruptions, in the form of lost connections, stuttering audio, or music that inexplicably pauses. There are a few common culprits: dual-device connection, interference, and unexpected changes to the computers internal audio settings. Fortunately, these are often easily addressed.
Dual-device connection: This feature enables your headphones to simultaneously pair with two devices and automatically switch the connection to whichever device is actively in use. When it works well, you can use your earbuds to take a call from your phone, say, and then hang up and go back to listening to music streamed from your laptopwithout needing to disconnect the Bluetooth from one device and reconnect to the other. However, if you have a lot of audio notifications popping up on your phone, your headphones may have trouble switching rapidly between the two signals. For some people, that may sound like stuttering audio for others, it may manifest as audio that stops playing or looks as though its playing but you cant hear anything.
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Reasons Your Bluetooth Isn’t Working
For your Bluetooth to work properly, both the hardware and the software in both devices you wish to connect must be functioning. Most Bluetooth problems come down to a fault in one or more of these four systems:
Your phones hardwareYour phones software, or operating systemYour cars infotainment system hardwareYour cars infotainment system software, or operating system
There are also some other issues that can affect how well your Bluetooth works, and we will cover them below.
Solution : Running Windows Store Troubleshooter
It is worth a shot running the Windows Store troubleshooter. Windows has an inbuilt collection of troubleshooters meant to troubleshoot problems in various categories. They will automatically detect and fix the problems . We can try running the troubleshooter and check if it detects any problems and fixes them.
If this troubleshooting doesnt fix your problem, we can try running the Background Intelligent Transfer Service troubleshooter. There were many reports from users who said that this troubleshooter fixed their problem instantly.
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Make Sure Bluetooth Is Turned On
You should see the little Bluetooth symbol at the top right of the screen if you have an Android device. For iOS and iPadOS, you’ll need to go into the settings to enable and disable Bluetooth. Windows users will find Bluetooth in Settings > Devices > Bluetooth . Mac users will find a Bluetooth status icon on the menu bar.
Ensure That Your Devices Are Properly Paired To Your Pc
It is possible that the problem lies with the pairing process. If you want your Bluetooth devices to be discovered, you should pair them properly. It is worth noting that the process varies from one device to another. However, most of them should have a Bluetooth pairing button. For some devices, a long press on the Power button would suffice. To learn how to pair your Bluetooth device properly, it is best to consult the manual and get the necessary instructions.
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Solution : Check Bluetooth Mouse Settings
When you find that your Bluetooth mouse not showing up in Windows 10, you should at first check the settings of it, because there are many people tend to close the Bluetooth settings when they are not using Bluetooth mouse to save power or they just close it accidentally.
Step 1: Go to Device Manager.
Step 2: Find out Bluetooth adapter and double-click to expand it.
Step 3: Choose the Bluetooth mouse driver and right-click it to enter the Properties.
Step 4: Under the option Power Management, uncheck Allow the computer to turn off this device to save power and then click OK.
And if you find the function is grayed out, you can view this article: fix allow computer to turn off this device to save power not working or missing.
Then your Bluetooth mouse can be working well in Windows 10. If not, you can continue to the following solutions.
Make Sure Bluetooth Is Enabled
Often without checking if Bluetooth is enabled or not, we go around following other fixes. Therefore, when you face issues with Bluetooth and are trying to fix it, make sure Bluetooth is enabled.
To check if it is enabled or not, follow these steps:
1. Press Windows + A. This will open the Action Center.2. Look for the Bluetooth tile and see if it appears in blue. If it seems white, the Bluetooth is turned off.3. Click on the tile to enable it.
4. In addition to this, if your keyboard has a dedicated key to enable Bluetooth, use it.
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Make Sure The Devices Aren’t Already Synced
Quite often when you can’t connect to one device via Bluetooth, it’s because your phone is already connected to another device. The device you’re trying to connect to might also be connected to another.
Because most Bluetooth devices can only connect to one other device at a time, you’ll have to disrupt any current connection before you can link up.
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Solution : Toggle The Bluetooth Connection
If the Bluetooth connection could not be established or you fail to pair two devices, then the first and most basic troubleshooting step is to toggle the Bluetooth connection. Pull down the notification shade of your phone and look for the Bluetooth icon. Switch Off the Bluetooth connection, wait for 10 seconds, and switch it On once again. Now try to check if the phone can pair with the Bluetooth device or not.
Forget Device And Pair
If youve previously connected a Bluetooth device to your phone but now its not connecting, you should forget the device from your phone and then pair it again. This deletes the device from your smartphones memory.
1: Go to Settings and select Connected devices.
2: Look for Previously Connected Devices and then tap the gear icon next to the Bluetooth device name to open the Device details page.
3: Here, tap the delete icon and then Forget Device on the confirmation pop-up.
Now, return to the Bluetooth settings page and tap Pair new device to pair the device again. Also, dont forget to set the device in pairing mode.
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Reinstalling Your Bluetooth Device And Updating The Drivers
If your Bluetooth does not seem to discover your devices, then it is likely that the problem has something to do with your drivers. To fix this issue, we recommend reinstalling your Bluetooth drivers by following the steps below:
Ideally, removing your Bluetooth device and reinstalling the drivers should resolve the issue. However, to ensure that you have the right drivers and to prevent other potential problems from happening, we recommend using the official drivers that the manufacturer provides. You can go to their website, then look for the latest drivers for your Bluetooth adapter. Make sure you find the one compatible with your system. Otherwise, you might cause instability issues because of installing the wrong drivers.
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Running The Hardware And Devices Troubleshooter
One of the great things about Windows 10 is it has built-in troubleshooters designed to repair common problems in the operating system. So, if you want to fix the Bluetooth not recognizing devices issue on Windows 10, it is advisable for you to use the Hardware and Devices troubleshooter. You can do that by following these instructions:
Once the process is complete, check if you can now connect your Bluetooth devices successfully.
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Solution : Enable Bluetooth Automatic Services
When you are connecting Logitech MX Master, Microsoft Surface Mobile mouse to your laptop or desktop, it may not be detected or not be connected to Windows 10. But you have updated the Bluetooth mouse driver just now, so in this case, you may need to set your Bluetooth services.
Step 1: Press Win + R and type Services in the search box.
Step 2: Look for Bluetooth Support Services in the Services window.
Step 3: Right click it and choose Properties of it.
Step 4: In the Properties window, find out Startup type item under the General tab.
Step 5: Select Automatic in the Startup type and click Apply and OK in order.
After that, try to pair your Logitech or Microsoft Bluetooth mouse with the Windows 10 again, it can be connected and work correctly this time.
Fix When Bluetooth Doesnt Work On Iphone
If youre experiencing hiccups with Bluetooth on your iPhone, try the steps below to resolve it.
Keep Your iPhone Software Up To Date
This is important for security purposes and because it comes with the latest iOS features for your device.
- To update your iOS software, go to Settings > General > Software Update.
- Here, you may get a prompt to update or itll notify you that youre using the most recent software available for iOS.
Disable Bluetooth & Restart Your iPhone
If your iOS software is up-to-date, the next step is to check whether Bluetooth is on and disable it, and then hard restart your iPhone.
- You can toggle Bluetooth off by going to the Control Center on your iPhone, or using Settings > Bluetooth and toggle the switch to off.
- To hard restart your iPhone, press and hold the side and volume down buttons at the same time until you see the Apple logo. Then enable Bluetooth again from Control Center or from Settings> Bluetooth. The hard restart method varies with the iPhone model youre using.
Disconnect From & Reconnect With The Bluetooth Device
If your iPhone is currently connected to a particular problematic Bluetooth device, disconnect it from the device, and try reconnecting the devices.
- You can do this from Settings> Bluetooth, tap the i next to the deviceand select Disconnect, and do the same to reconnect.
Un-Pair & Re-Pair The Devices
To do this, forget the Bluetooth device and then try to pair it with your iPhone again.
Reset Network Settings
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Getting The Obvious Out Of The Way
To begin with, let us get the basics straight and the most apparent things sorted. Bluetooth is a technology that allows you to connect two devices wirelessly so that data and information can flow between the two devices. An important step to connect the devices is known as pairing. When you pair the Bluetooth devices successfully, data can be transferred easily from one to another. But if the pairing is unsuccessful or you cannot pair the devices, then there is a problem with either the hardware or software of any of the two devices.
An important thing to realize is that your phone or the device you are going to pair it with is not always in pairing mode. Let us take the example of connecting a headset to your phone using Bluetooth. You have to make sure that the headset is in the mode where it can be paired. That is, your headset should be in pairing mode. And your phone should be ready to scan the Bluetooth devices around it.
If they are not in the correct mode, the devices wont be able to connect. This is the most prominent and essential step to pair two Bluetooth devices. So when you are going to use Bluetooth to pair your phone with another device, make sure that Bluetooth is enabled on your smartphone and in the device you want to pair with your phone.
With the obvious out of the way, we can now concentrate on troubleshooting steps that will help you fix problems even after you have tried establishing a Bluetooth connection by switching on Bluetooth in both devices.